Privacy notice

Teckhawk (Tom Teck), Lebbeke, Belgium, is responsible for the personal data described here. Questions or requests: [email protected].

This notice covers this website (www.teckhawk.be), its contact form, and the client portal: the sign-in service at sso.teckhawk.be and the file platform at sheafworks.teckhawk.be.

The website sets no cookies and uses no analytics or tracking. To deliver pages and protect the site against abuse, the hosting and network providers (see below) process your IP address and technical request data. The site uses your IP address briefly, in memory only, to limit how often a form can be sent.

When you use the contact form, your name, email address and message are sent to Teckhawk by email, so your question can be answered. The legal basis is the steps you ask for before a possible contract, or Teckhawk's legitimate interest in answering messages. The correspondence is kept as long as needed for that, and longer only when it becomes part of an assignment.

Clients can get an account to exchange files with Teckhawk. For that, Teckhawk processes:

• account details: name, email address and username;
• sign-in and security records: time of sign-in, IP address, browser or app used, and an activity log of actions on files (for security and to resolve problems);
• the files and folders shared with you or uploaded by you, and comments on them.

The legal basis is the contract with you or your organisation. Only cookies that are needed to keep you signed in are used.

Both services run on a server rented by Teckhawk at Hetzner Online GmbH in Germany (EU); the files stay there. Access ends as soon as the assignment ends or on request. Accounts and files are then deleted or handed back, except for what Teckhawk must keep by law (for example accounting records), which is kept for the period the law requires.

• Hetzner Online GmbH (Germany): hosting of the client portal.
• Vercel Inc. (United States): hosting of this website.
• Cloudflare Inc. (United States): DNS and network protection for this website.
• Teckhawk's email provider: delivery of contact-form messages.

Transfers to the United States rely on the EU-US Data Privacy Framework or on the European Commission's standard contractual clauses. Personal data is not sold and is not shared for marketing.

You can ask for access to your data, correction, deletion, restriction of processing, a copy in a portable format, and you can object to processing based on legitimate interest. Send your request to [email protected]; you will get an answer within one month.

You can also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), www.dataprotectionauthority.be.

When this notice changes, the date at the top changes with it. Clients with an account are told about important changes.